Billing & Payments

We have a range of methods you can choose to pay including online, Direct Debit and at Paypoints. If you find you are struggling to make the payments we will initially ask you to have a water meter installed, this is often helpful as it means you are only paying for the water you use and can keep track easily, there are also a range of schemes which can help you.

If you would like to pay your bill by credit or debit card please phone our 24 hour automated line 0345 600 1 019.

We now offer eBilling with our joint billing partner Wessex Water.

With eBilling you can:

  • Pay your bill
  • View current/previous bills
  • Receive billing notifications
  • Have paperless billing

Click here to sign up to receive your bills online

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