The majority of our customers have their sewerage services provided by Wessex Water. We thought it would be easier for our customers if they receive one bill only for both their water and their sewerage charges. Therefore, all our billing services are carried out by Pelican Business Services Ltd.
You can sign up for ebilling which will allow you to pay your bill, view your current and previous bills, receive billing notifications and have paperless bills.
To sign up for ebilling click here.
Other ways to pay
If you need to chat through your bill or have any questions please give us a call on 0345 600 3600 (minicom users: 0345 605 6 585) or email us on email@example.com.
Need help paying your bill?
We know that sometimes our customers need some help paying their bills. We have a number of schemes available to help you out when you need, we have already help thousands of customers when they are struggling to pay their bills.
For more information click here.
Stay up to date with the latest Bristol Water updates
Whether we are in for an Arctic winter or not, we can reasonably expect temperatures to drop towards freezing in the coming weeks; therefore, being … Continue reading Wrap up for winter
The Brinsea Green Farm Tree Planting Project is a collaboration between Bristol Water, Kier and Bristol City Council’s One Tree Per Child Project with the … Continue reading One Tree Per Child
Only 4% of the 150 litres of water we use each day is for drinking. The water industry is interesting as it is one of … Continue reading Saving Water
Whether you are having a family day out or taking part in one of the outdoor activities around the lake, our restaurants are the perfect … Continue reading Eating and Parking