About the retail water market
From April 2017, over 1.2 million eligible businesses and other non-household customers in England will be able to choose their supplier of water and wastewater retail services.
Household customers and non-eligible businesses will continue to be served by their regional water company.
How the market will work
Businesses and other non-household customers will be able to shop around for their water and wastewater retailer like they do for other goods and services. Retail suppliers will compete for customers by offering them the best deal.
Who is eligible?
From April 2017, the UK Government has estimated that about 1.2 million more customers will become eligible to choose their retail service supplier and shop around to get the best deal.
A small number of eligible customers are in Wales.
Eligibility will largely depend on:
- whether premises are used mainly for business, rather than domestic use
- where an existing water and/or wastewater supplier is based
Use Open Water’s eligibility guide to find out whether your business is eligible.
Visit http://www.open-water.org.uk/ or watch our video to find our more about Open Water.
Stay up to date with the latest Bristol Water updates
Bristol Water has responded to Ofwat’s PR19 Draft Methodology, published on 11 July 2017. You can find the document in PDF format at the bottom … Continue reading Bristol Water responds to PR19 Draft Methodology
Bristol Water’s pop-up Water Bar won the Big Bang Award for Innovation at the Utility Week Stars Awards on Friday 23 June, which is its third … Continue reading Water Bar picks up third award
Only 4% of the 150 litres of water we use each day is for drinking. The water industry is interesting as it is one of … Continue reading Saving Water
Whether you are having a family day out or taking part in one of the outdoor activities around the lake, our restaurants are the perfect … Continue reading Eating and Parking