Bristol Water - Working for you - News

DECISION ON PRICE RISES

The Competition Commission has this morning announced its findings concerning Bristol Water's appeal over Ofwat's price determination. The CC release is attached. Bristol Water is studying the findings and will comment later this morning.

BW WELCOMES CONCLUSION OF PRICE-SETTING PROCESS

Bristol Water is pleased for its customers, staff and shareholders that the extended uncertainty over setting prices for the five years to March 2015 is drawing to a close. The appeal process began in January when Bristol Water announced that it could not accept Ofwat�s decision...

LATEST DEVELOPMENTS

In the latest development in the Competition Commission process, a range of responses (including BW's and Ofwat's) to the CC's provisional findings have been published on the CC website. The link is = http://www.competition-commission.org.uk/inquiries/ref2010/bristol/index.htm...

BW RESPONDS TO CC PROVISIONAL FINDINGS

In the latest stage of the Competition Commission appeal process, Bristol Water has now submitted its detailed response to the CC's provisional findings. The draft findings relate to the Company's referral of the regulator Ofwat�s decision over prices for the next five years The Company�s response...

Business voice speaks up over water prices

GWE Business West, the local voice of business in the Bristol and wider area, has sent a submission (attached) to the Competition Commission, which is determining Bristol Water's prices for the next five years. The submission from GWE Business West is published on the Competition Commission website...

ANOTHER MILESTONE IN BW'S APPEAL OVER PRICES

The Competition Commission has today published provisional and draft findings on Bristol Water�s referral of the regulator Ofwat�s decision over prices for the next five years. Bristol Water is studying the findings carefully and will need time to analyse them fully before making any detailed response. The...

KEEP UP TO DATE

Amongst the latest submissions in the Bristol Water case section of the Competition Commission website are contributions from Southern Water; Scottish and Southern Energy; the Energy Networks Association; Invesco Perpetual, who are significant equity investors in the UK water...

SE WATER'S VIEW

South East Water has submitted a representation to the Competition Commission. See attachment, as published on the CC website today:

LATEST VIEWS PUBLISHED

Bristol Water's response to Ofwat's views on our Statement of Case to the Competition Commission has now been published on the CC website. To see the latest additions to the Bristol Water case section of the Competition Commission website, this is the direct link = http://www.competition-commission.org.uk/inquiries/ref2010/bristol/index.htm...

FOCUSSING ON TETBURY

Attached is a copy of an information notice being published in the weekly newspapers serving the Tetbury area of Gloucestershire. This concerns one of the security of supply schemes Bristol Water proposed in its final business plan but which was not supported by Ofwat.

POPPING UP EVERYWHERE

As part of Bristol Water's increased efforts to promote public awareness of its plans for future investment, the Company will be staging a number of 'roadshows' at shopping centres and railway stations. So you will be seeing display banners like those attached popping up in all sorts of public...

TIMETABLE PUBLISHED

The Competition Commission has published its timetable for dealing with the Bristol Water appeal. See attachment:

BW STATEMENT OF CASE

Attached is the Statement of Case for Bristol Water, as now published on the Competition Commission website. Word of warning -- the Bristol Water submission is over 400 pages long so you might want to be careful before pressing 'print'! Also attached is Ofwat's initial submission.

FOCUSSING ON FROME

Attached is a copy of an information notice being published in the weekly newspapers serving the Frome area of Somerset. This concerns one of the security of supply schemes Bristol Water proposed in its final business plan but which was not supported by Ofwat.

PRESENTING BW'S CASE

A Bristol Water team has made an introductory presentation to the Competition Commission Panel hearing our appeal against Ofwat's price determination for 2010-2015. The slides used are attached:

MICR0-SITE GOING GREAT GUNS

We have sharply increased efforts to inform and engage with stakeholders and opinion formers at all levels within our region. As part of this we launched this special BW �micro-site� devoted to all aspects of the referral of the price determination.. It attracted nearly 3,000 �hits� in a few days...

AS OTHERS SEE US....

As part of our continuous efforts to check what customers think of the service we offer, BW commissions regular tracking research surveying 50 customers who have been in operational contact with us during the month. We want to measure ease of contact, ability to solve the problem,...

CUSTOMER NEWSLETTER PUBLISHED

The latest edition of WaterTalk, BW's customer newsletter will be published today as a wraparound supplement in the Bristol Observer and Clevedon Mercury series of free weekly newspapers. In addition, the front page of the newsletter will be appearing as a full page advertisement in other weekly newspapers...

�NEED TO INVEST MUCH MORE TO KEEP THE WATER FLOWING�

Usually, the only time people think about water is if it suddenly stops flowing through the taps. That happened to a lot of people during the recent big freeze. Then it becomes very important � and lots of customers were more than grateful for our 24/7 efforts to repair bursts and restore supplies. Given...

MD ADDRESSES ENERGY CHIEFS

Bristol Water Managing Director Alan Parsons attended yesterday's meeting of the Mid West Energy Group (part of the Major Energy Users' Council) held at Woodford Lodge, Chew Lake. He explained to those attending -- including energy managers from local authorities and major businesses---why Bristol...

BW HOSTS DEBT ADVICE AGENCIES

Bristol Water yesterday played host to a debt advisory workshop for CAB (Citizens Advice Bureau) and other debt advice agencies in and around the Bristol area. Workshops like this are a chance for the agencies to discuss billing and debt issues with Bristol Water and Wessex Water to ensure that they...

BRISTOL WATER REJECTS OFWAT PRICE DECISION

��IN THE INTERESTS OF ALL OUR CUSTOMERS, BRISTOL WATER CANNOT ACCEPT�NEW PRICE LIMITS.� Bristol Water has today announced that it cannot accept the regulator Ofwat�s determination of price limits between 2010-2015. The Company says that it has no alternative but to ask for the issue to be referred to...