Links

• Introduction - Alan Parsons
• News
• Newsletter
• The Company
• Price review background and company plan
• Ofwat's decision and our response
• Research
• Impact on customers' bills
• Competition Commission process
• Investment plans
• Links
• Comment / feedback
• Bristol Water Home

Bristol Water main site

Agbar

Water UK

 

Regulators and customer watchdogs

Ofwat - sets prices and service levels

Drinking Water Inspectorate (DWI) - monitors drinking water standards

Environment Agency (EA) - monitors environmental performance and controls abstractions and discharges

Consumer Council for water - Consumer Council for Water monitors overall performance and complaints