About Us

Bristol Water plc supplies water to over 1.1 million people and businesses in an area of almost 2,400 square kilometres centred on Bristol. We take water from nearly 70 different sources which range from reservoirs, rivers, springs, wells and boreholes. Our largest reservoir is Chew Valley Lake which can hold 20,460 million litres of water.

Blagdon Lake is also one of ours. The raw water is treated at one of our sixteen treatment works, the biggest of which can deliver 165 million litres a day. And all of it has to meet the most rigorous water quality standards in the world.

We use some of the latest technology and sophisticated IT systems, to ensure our complex network which includes 164 pumping stations and over 6600 kms of pipe runs smoothly 24 hours a day.

Delivering water from source to tap is a mammoth feat of engineering and a team effort on behalf of over 500 employees at Bristol Water plc.

Can you help us meet the challenges of providing this valuable resource to over 1 million domestic and commercial customers across Bristol and its surrounding areas?

We are about to embark on our biggest investment programme ever. Over the next five years we will spend over £260 million to:

• Ensure that essential infrastructure does not deteriorate

• Cut leakage by a further 10%

• Make further water quality improvements

• Ensure we enough water available to meet growing demand, despite climate change

• Provide greater security of supply for 185,000 customers

Bristol Water plc is a member of the Agbar group which provides water services to approximately 23 million people worldwide. Click here to find our more about Agbar.

Area of supply map

Company Facts and Figures

About Bristol Water
Area of supply 2,400 square kilometres

Number of supplies
500,800

Length of mains
6,600 kilometres

Population served
1,119,000

Average daily supply
282 million litres

Sources
68 (including reservoirs, rivers, springs, wells and boreholes)

Raw water reservoirs
14 (the largest, Chew Lake, can hold 20,460 million litres)

Treatment works
16 (output ranges from 2 million litres/day at Tetbury to 165 million litres/day at Purton)

Pumping stations
164

Covered storage reservoirs
139 (the largest, Pucklechurch, can hold 115 million litres)