Moving home can be stressful, but letting us know you are moving or have recently moved into a new property doesn’t need to be.
If you are planning on moving, or have just moved into a property you need to let us know. Failure to provide us with this information may mean that we are unable to process your bill, or if you are on a meter it is essential so that we are able to bill you correctly.
To let us know please complete our online form.
If you are planning on building a property, we need to understand the scope of the work, this can involve a site visit. The aim of this is for us to have up to date records of the pipe infrastructure, should there be any problems this is essential so that the situation can be resolved.
For more information on building a property and to complete the pre-development information forms please visit our developers and SLOs section.