Our lines are open Monday – Friday, 8am – 6pm and for emergencies after working hours.
Please provide your phone number when you contact us. We may need to contact you to discuss your query.
phone: 0345 702 3797
Minicom equipment users only: 0800 917 0737
write to us:
Bristol Water plc
If you would like to provide us with any feedback on our service please click here to be taken to a short survey. Thank you.
If you would like to report a leak please feel free to let us know on our Leakline 0800 801011.
Where possible please provide your customer reference number and/or your billing address in all contact to us.
phone: 0345 600 3 600
Minicom equipment users only: 0345 605 6 585
write to us:
1 Clevedon Walk
Stay up to date with the latest Bristol Water updates
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We have a statutory duty to review and update our Drought Plan every 5 years. We are now updating our drought plan for publication in … Continue reading Drought Plan Update 2016/17
Customers who pay their Water bill via Direct Debit will have the payment taken from their accounts tomorrow. Payments normally are taken on the 1st … Continue reading DD Payments
Customers can now quickly and easily see how their water company is performing and compare it to other companies. The information can be found on … Continue reading New website for customers to see how their water companies are performing