Bills & payments

We have a range of ways for you to pay your bill. BWBSL manage the billing process on our behalf and can be contacted on 0345 600 3 600.

All of our alternative tariffs require customers to have a water meter installed, this could bring your bill down as you will only be paying for the water which you use. This is especially possible in properties where there are more bedrooms than people. Register for a water meter

If you are having problems paying your bill, or would like to see if there are options which could help you please click here to be taken to an overview of our payment advice page.

Our billing team are always happy to assist you and can offer more advice on the plans available as well as helping you through the application process if you cannot find the answer to your query within this website.

Resources

Emergency hotline: 0345 702 3797 (24 Hour)

Work in your area

Find latest work in your area

To find out the latest on work in your area please enter your postcode into our interactive map
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Emergency news

Is there an on-going incident in your area? Find out the latest information
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Major Schemes

Further information on our current schemes can be found on the left hand side of this page
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