About Service Connections

This section of the website will talk you through the requirements which need to be met in order for you to be ready for your connection. We have also outlined some common problems and how to tackle these, such as working on contaminated land.

There are many types of service connection and strict policy which governs their installation. This is to ensure that all water supplied is safe to drink at the point of supply. We therefore need to make sure as your water supplier that any additional supply pipes comply with the regulations.

We hope you can find what you need in this section, but if you have any other questions please contact us on 0345 602 8022, we are open from 8am to 4.30pm

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