If you need to contact us about a development you should contact our Developer Interface, Development Services or New Supplies teams.
To submit an application or make an enquiry please see the section to the left, where you will find application forms and useful information.
Each section contains relevant information which can help you make the right choice when contacting us and help you complete the forms accurately, saving you time later on.
Our lines are open and we are available to answer your queries between 8am – 4.30pm on weekdays.
Our Developer Interface Team will be able to assist if your query relates to the installation or diversion of a main.
However, if the query relates to a Self Lay application or site, you should contact our Development Services Team.
Our Development Services team will deal with any enquiries from a Self-lay organisation.
Our New Supplies team will help you if you are enquiring about the connection of a service pipe onto a main. They also deal with the disconnection of supplies that are no longer required.
Stay up to date with the latest Bristol Water updates
Bristol Water’s construction work to install part of a 30km water main in Cross Lane has been completed 3 weeks ahead of schedule. The 3 … Continue reading Cross Lane works finished three weeks ahead of schedule
Bristol Water Chief Executive, Mel Karam is attending Utility Week Live today (23 May 2017) to take part in an open discussion about the role of … Continue reading Mel speaks at Utility Week Live