If you need to contact us about a development you should contact our Developer Interface, Development Services or New Supplies teams.
To submit an application or make an enquiry please see the section to the left, where you will find application forms and useful information.
Each section contains relevant information which can help you make the right choice when contacting us and help you complete the forms accurately, saving you time later on.
Our lines are open and we are available to answer your queries between 8am – 4.30pm on weekdays.
Our Developer Interface Team will be able to assist if your query relates to the installation or diversion of a main.
However, if the query relates to a Self Lay application or site, you should contact our Development Services Team.
Our Development Services team will deal with any enquiries from a Self-lay organisation.
Our New Supplies team will help you if you are enquiring about the connection of a service pipe onto a main. They also deal with the disconnection of supplies that are no longer required.
Stay up to date with the latest Bristol Water updates
The Sugar Smart Bristol campaign, part of Jamie Oliver’s Food Revolution, has joined Bristol Water and City to Sea to relaunch the award-winning Bristol Water … Continue reading Bristol Water joins Jamie Oliver’s Sugar Smart this summer
Our newly redesigned annual magazine WaterTalk is out now with an interview with Bristol Water Chief Executive Mel Karam and the latest customer news and features. … Continue reading Our annual WaterTalk has landed
Only 4% of the 150 litres of water we use each day is for drinking. The water industry is interesting as it is one of … Continue reading Saving Water
Whether you are having a family day out or taking part in one of the outdoor activities around the lake, our restaurants are the perfect … Continue reading Eating and Parking