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Important Information
 
ELECTRICAL EARTHING
Before 1966 it was common practice to earth properties using the incoming metal water pipe. Earthing is necessary to discharge electricity in the ground in the event of an electrical fault. In 1966 the law was changed to prevent water pipes from being used. The introduction of non-metallic material to the water pipe, such as fitting a meter box, a meter or installing plastic pipes, breaks the earthing route, making it potentially dangerous for the people using the property and anyone working on the water pipe or electrical system.
The safety of the electrical system and adequate earthing in a property is the responsibility of the owner.We and your electricity company take no responsibility for the earthing.We are not qualified to give you advice on this subject and advise you to contact a NICEIC approved electrician.

What You Should Do in an Emergency
If you have any sort of emergency to do with your water meter or water supply you should ring Customer Services on 0845 702 3797 at any time.
Ofwat Price Determination
Consumer Council for Water
Bowser / standpipe hire
 

 
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