| 1. Customer number |
| Please quote this whenever you contact us. |
| 2. Rateable value |
Your bill is
based on the rateable (chargeable)
value of your property on 31
March 1990 not on your council
tax band. For more information
please ring our rateable value
talking leaflet line on 0845 606
6 269 (24 hours). |
| 3. Balance brought forward |
This
includes the balance owed to
Bristol Water and Wessex Water
at the bill date. |
| 4. Standing Charges |
These are
fixed amounts payable by all
customers. Part covers the cost of
billing and part reflects some of
the fixed costs of providing you
with water and/or sewerage
services. |
| 5. Total Bill |
– your total water supply charge
– your total sewerage charge
– your total charge this year. |
| 6. Reference number |
| Please quote the 13 digit reference number when making your payment - for payment options click here. |
| 7. Payment options |
For payment option details, click here. Unless you have a payment
arrangement with us, you can
either pay your total bill now or
pay it in two half-yearly amounts
due on 1 April and 1 October. For
uneven totals, the odd penny is
added to the first instalment. If you
do not pay the first half in April,
the total bill has to be paid
immediately. |
| |
Moving house – if you’ve moved or are planning to do so please let us know so that we can amend your bill. Click here to change your address online.
Sprinklers – if you are using a
sprinkler, you must be on a
metered supply.
Meter option – if you want to
be charged for the amount of
water you use, rather than on the
rateable value of your property,
you could have a water meter.
Most customers can change to a
metered supply free of charge.
Ring 0845 601 5 983 (24 hours)
for a leaflet and application form: or click here to go to the 'do you want meter' section. |
