Are you registered correctly for your VAT liability on your water supply bills?

We automatically send a VAT questionnaire to all new business customers when they occupy a property so that they can inform us of the nature of their business.

Did you realise that you only have to pay VAT if the main part of your business falls into one of the following sectors within Standard Industrial Classifications (SIC's).

• Energy and water supply industries
• Extraction of minerals and ores other than fuels: manufacture of metal, mineral products and chemicals
• Metal goods, engineering and vehicle industries
• Other manufacturing industries
• Construction

VAT is applied to all new business customers until we receive confirmation of your SIC code, as entered by you on the VAT questionnaire. All VAT applied by the company is paid to the government in advance.

Please check your bills. If you pay VAT and the main part of your business does not fall within the above categories please contact our Helpline on 0845 600 3 600 and we will send you a VAT questionnaire which you should complete and return. We will then update our VAT records accordingly.