February 14, 2018
“Bristol Water…Clearly” is our consultation on our long-term ambitions. The document sets out our long-term ambitions for water services, local communities and the environment out to 2050. Bristol Water is asking our customers and stakeholders to get involved and share …Read more >
February 13, 2018
Ben Newby, Customer Services Director, Bristol Water.
Giving people time and space to think is always a difficult ask in an increasingly busy world. But I think it is vital to a business performing well. We tend to want constant …Read more >
February 6, 2018
Bristol Water’s average annual household bills will rise by 3.3% in 2018/19. Our average water bill of £185 is below the national England and Wales average water bill of £189.
The forecast increase in the average bill from £179 to …Read more >
January 31, 2018
We have successfully held our first Youth Board meeting on Monday 29 January with 20 sixth form students from across the Bristol area.
This is the first year of our Youth Board, which brings the views of young adults into …Read more >
December 7, 2017
Whether we are in for an Arctic winter or not, we can reasonably expect temperatures to drop towards freezing in the coming weeks; therefore, being prepared is crucial.
Every winter, we receive calls from customers about their water pipes freezing, …Read more >
December 5, 2017
The Brinsea Green Farm Tree Planting Project is a collaboration between Bristol Water, Kier and Bristol City Council’s One Tree Per Child Project with the aim to plant 1000 trees at the site with help from the Trees for Cities …Read more >
November 16, 2017
The New Connections Charging Consultation document is an opportunity for our existing and future customers to give Bristol Water feedback on the design of a revised charging framework for new connections to be implemented in April 2018.
Bristol Water held …Read more >
September 5, 2017
Bristol Water has responded to Ofwat’s PR19 Draft Methodology, published on 11 July 2017. You can find the document in PDF format at the bottom of this page.
The Draft Methodology consults on Ofwat’s methodology for the 2019 price …Read more >
July 11, 2017
Bristol Water’s pop-up Water Bar won the Big Bang Award for Innovation at the Utility Week Stars Awards on Friday 23 June, which is its third accolade this year. The bar had also been awarded the Community Project of the …Read more >
June 5, 2017
The Sugar Smart Bristol campaign, part of Jamie Oliver’s Food Revolution, has joined Bristol Water and City to Sea to relaunch the award-winning Bristol Water bar, which will be touring local events this summer to serve thousands of litres of …Read more >
May 24, 2017
Bristol Water’s construction work to install part of a 30km water main in Cross Lane has been completed 3 weeks ahead of schedule. The 3 way traffic lights, which have been in place for the safety of the public at …Read more >
May 23, 2017
Bristol Water Chief Executive, Mel Karam attended Utility Week Live in Birmingham on Tuesday 23 May to take part in an open discussion about the role of transformation and flexibility in the face of uncertainty. Below are some details about …Read more >
May 9, 2017
Bristol Water is leading the Mendip Lakes Partnership with an initiative to work with farmers in the Mendips to reduce diffuse pollution and improve the quality of the environment for wildlife.
The Mendip Lakes Partnership held a cross-compliance themed farm …Read more >
April 27, 2017
Bristol’s war on waste took another step forward yesterday (Wednesday 26 April) as the city’s second free drinking water fountain was opened by Marvin Rees, Mayor of Bristol.
The fountain supports the ongoing Refill campaign, started by Bristol campaigners City …Read more >
April 6, 2017
Bristol Water welcomes new CEO
Mel Karam has joined Bristol Water Plc as Chief Executive Officer.
Mel Karam brings over 25 years’ experience and a proven track record in asset management and capital delivery in the power and utility industry …Read more >
March 21, 2017
Nearly 70% of businesses in the Bristol Water supply area are ready for the new retail market, according to a new survey.
The new water market opens for business in April and awareness of the new market was just 32% …Read more >
February 23, 2017
As part of our Southern Resilience Scheme, which aims to reinforce the water supply to 280,000 customers across North Somerset, the Strawberry Line Cycle Way is currently diverted in the Winscombe area. This includes a diversion around Shute Shelve …Read more >
February 21, 2017
It’s all systems go in the new water retail market as the countdown to competition begins. In just six weeks’ time an estimated 1.2 million eligible non household customers in England will be able to choose who they buy their …Read more >
February 7, 2017
A national awareness campaign is underway to help businesses, charities and public sector organisations in England have a better understanding and awareness of the new water retail market, ahead of market opening on the 1st April.
The campaign is …Read more >
February 1, 2017
Bristol Water’s average annual household bills will rise by 3.6% in 2017/18. Our average water bill of £177 will be the 12th highest of the 22 water companies in England and Wales.
This is a forecast increase in the …Read more >
November 22, 2016
A new report by CC Water shows water companies in a favourable light compared to other utilities in terms of customer satisfaction.
Key findings of the Delving into Water report into water companies’ performance show:
• Consumers have high levels …Read more >
November 15, 2016
We are delighted to have won the Innovation Award for our water bar at the Bristol Post Environmental Awards, held recently at AT-Bristol.
The Bristol Water bar is a pop up bar that has been taken to festivals across Bristol …Read more >
August 16, 2016
Reducing plastic waste and refilling with tap water proves popular at the Bristol’s Balloon Fiesta. Thousands of people gathered in Bristol for the International Balloon Fiesta this weekend and proved that the demand for refillable tap water is out there.…Read more >
August 10, 2016
Dog owners and other lake users are being advised to avoid contact with water at Chew Valley Lake and Barrow Tanks because of high blue/green algae levels.
Routine sampling has shown that the levels of blue/green algae in the raw, …Read more >
June 23, 2016
Bristol Water has this week announced plans to investigate renewable energy projects for throughout the water company’s supply area. The investigation includes the potential for floating solar panels on water storage reservoirs, wind turbines and solar panels at sites such …Read more >
June 6, 2016
Utility company Bristol Water has agreed to include information on their staff identity badges in Braille following a campaign by Royal National Institute of Blind people (RNIB).
The Bristol Post and Western Daily Press have recently reported that conmen had …Read more >
May 24, 2016
Bristol Water has partnered with Refill Bristol for a summer of events and activities designed to get people hydrating when on the move, for free!
To take part in the city’s free tap-water refill scheme just download a new free …Read more >
April 22, 2016
In autumn 2014 Bristol Water set up the Mendip Lakes Partnership to bring together farmers and land owners from across the Blagdon and Chew Valley Reservoir catchments with organisations such as Natural England, the Environment Agency Catchment Sensitive Farming and…
April 15, 2016
Some amazing things happen in Bristol. And over the past six months we are glad that we have been able to play a small part in making one of those amazing things happen. The Wheels Project based down in Brislington …Read more >
April 5, 2016
Peaches Golding OBE has been appointed as Independent Chair of Bristol Water’s Challenge Panel, tasked with ensuring customer’s views are at the heart of our business planning.
Mrs Golding is an award-winning, trusted and respected business and community leader who …Read more >
March 30, 2016
Children at Redfield Educate Together Primary School joined thousands of people across the globe in turning the world blue to celebrate World Water Day (Tuesday 22 March).
The United Nations designated 22 March as World Water Day 23 years ago …Read more >
March 16, 2016
We always aim to be environmentally sustainable, and a measure of our success on this is to improve biodiversity. Our work inevitably has an impact on the environment, but we always aim to leave a site in a better environmental …Read more >
March 10, 2016
The eel is a critically endangered species, more endangered than the snow leopard and the tiger. Bristol is one of the leading European forces in saving the eel.
As part of their ongoing commitments to deliver alternative measures under the …Read more >