Our vision is to provide an outstanding water service in a way that is environmentally responsible and sustainable. Customer priorities have been translated into the following three outcomes for this aim.
Efficient use of resources by us – reducing the amount of power used in the water treatment/distribution processes plus reducing the level of leakage.
Efficient use of water by customers – supporting customers to save water through education, water efficiency devices and audits.
Sustainable environmental impact – managing our environmental impact more effectively
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