2015/16 Performance Information: This report details our performance during the year against our regulatory objectives and targets set by Ofwat at the PR14 price review, and also provides details of our financial performance. This report includes a compliance statement signed by the Bristol Water Board.

Data assurance: This assurance plan is about the data we assess and report on, and how we aim to ensure trust and confidence in the information we provide. Under Ofwat’s Company Monitoring Framework, Bristol Water is currently in the ‘prescribed’ assurance category, which means that we are required to incorporate independent external assurance as part of our process. The external assurance report from Atkins can be found below.

Annual Performance Report : Following the publication of our Annual Performance Report in July 2016, we, along with most other water companies, received some queries from Ofwat on the data we reported. In some cases our review of these queries resulted in changes to the reported figures. The data tables published below reflect the updated position following these queries.

Draft Assurance Plan 2017/ 18: We have published the draft assurance plan (see resources below) as a consultation on which we would like your views. We are specifically seeking feedback on whether we have identified the appropriate actions within the plan to address the areas of risk identified in the Statement of Risks Strengths and Weaknesses? Is there anything you believe we should add, revise or omit to the assurance plan to achieve these actions?

Please let us know your thoughts or any other comments you may have. You can respond by email to or by post to: Alex Smethurst, Assurance Plan Consultation, Bristol Water, Bridgwater Road, Bristol, BS13 7AT. Your views are requested by 14th March 2017.