Performance

Consultation on Statement of Risks, Strengths and Weaknesses 2017/18: This document consults with stakeholders and customers on the risks, strengths and weaknesses of the data we assess and report on, and how we aim to ensure trust and confidence in the information we provide.

Annual Report 2017: This report is the principal way we document our yearly performance and hold ourselves publicly to account. It was published in July 2017.

Annual Performance Report 2017: This is where we report on our performance. Further explanatory information for our performance can be found within this document. The data has been sent to the economic regulator of the water industry, Ofwat.

Risk and Compliance Statement 2017: This our compliance statement signed by the Bristol Water Board.

Annual Performance Report – Assurance Report 2017: This is the external assurance report from Atkins, which assessed our Annual Performance Report.

Draft Assurance Plan 2017/18: We published the draft assurance plan as a consultation for feedback on whether we had identified the appropriate actions within the plan to address the areas of risk identified in the Statement of Risks Strengths and Weaknesses.

Final Assurance Plan 2017/18: This assurance plan is about the data we assess and report on, and how we aim to ensure trust and confidence in the information we provide.

Performance Report 2015-2020: We have set the outcomes that we want to deliver for our customers by 2020. These were identified following detailed engagement with our customers and stakeholders, and agreed with the industry regulator Ofwat. This document explains each of the performance commitments we have made to achieve those outcomes and how we will assess whether we have achieved them.

Resources