Learning from you

To be the best possible us we need to hear from you, our customers. We take what you say to us everyday to make us better. That might be when we are out fixing a leak or we may ask you to come to our office as part of a focus group. But be assured everything you say, we listen too, and we take action.

Bristol Water's Youth Board

This was the second year of Bristol Water’s Youth Board and their involvement of planning our future operations. We had 20 individuals who live in the Bristol Water region joined the board, which allowed their voices to be heard at an executive level and this provided them a unique opportunity to kickstart their career in the world of business.

Our collaborators in this project...

Blue Marble Research Ltd
Colstons girls school logo
downend school logo
redland green school
north bristol post 16 logo
Clevedon Sixth Form Logo
churchill academy
Chew Valley School Logo
Backwell School Logo
Cotswold Edge Sixth Form
Chipping Sodbury School logo
Brimsham Green School Logo

Build your future bill - Our interactive game gives lets you build your own bill by controlling leakage levels, reservoirs, metering and loads more...

How can you get involved?


Online Panel

By taking part in our online panel every three months you could win £200! It's pretty simple stuff about your water and our service.

Sign up here

children releasing eels into blagdon lake as part of spawn to be wild

Water Forum

Our Water Forum members get together regularly to discuss all things Bristol Water and they really help us move forward as a business

Water bottle filled from tap at the queens square water fountain

Youth Forum

We've recruited 20 sixth formers to help us develop our plans for the future. They have the chance to speak directly to our Executive team and pitch their ideas