We want to hear what you think of our service. Our online customer panel ‘let us know’ gives you the opportunity to feedback to us by asking panel members to take part in a short survey, roughly every 3 months, about Bristol Water and things that matter to them as customers.
Win £200 per survey
The information will be used to help us provide you with a better service now and in the future. You will be entered into a free draw to win £200 when you sign up and for each survey you complete you have the chance to win a further £200 in a prize draw.
You may already be a member of Wessex Water’s ‘have your say’ online panel but you can be a member of both panels as we are both separate companies – Bristol Water supply you with your drinking water and Wessex Water deal with your waste water.
If you are interested in joining the panel it will take about 10 minutes to complete the simple form and you can leave the panel at any time.
Congratulations to Ms Halliday – winner of our first prize draw
Congratulations to Mrs Gratton – winner of our second prize draw
Congratulations to Mr T Thurtle – winner of our third prize draw
Congratulations to Mr Bambridge – winner of our fourth prize draw
We have been trialing a new way of letting you know when there could be an issue with your water supply. We have been texting, or leaving a voice message your telephone line through our automated message service. We hope that in an emergency situation we will be able to keep you better informed with regular updates.
Stay up to date with the latest Bristol Water updates
The New Connections Charging Consultation document is an opportunity for our existing and future customers to give Bristol Water feedback on the design of a … Continue reading New Connections Charging Consultation
Bristol Water has responded to Ofwat’s PR19 Draft Methodology, published on 11 July 2017. You can find the document in PDF format at the bottom … Continue reading Bristol Water responds to PR19 Draft Methodology
Only 4% of the 150 litres of water we use each day is for drinking. The water industry is interesting as it is one of … Continue reading Saving Water
Whether you are having a family day out or taking part in one of the outdoor activities around the lake, our restaurants are the perfect … Continue reading Eating and Parking